Brian E. Bruffey, Chief Executive Officer
Brian has two decades of experience providing the association industry with first class business solutions. In his twenty years with Protech, Brian has helped bring Protech to the forefront of the elite group of companies dedicated to serving the needs of member-based organizations. His unwavering passion for excellence, combined with his understanding of the market, has helped Protech develop a diverse and loyal group of customers and partners.  As Protech’s CEO, Brian provides the necessary leadership to innovate and is responsible for every aspect of the company’s performance.  As a member of the American Society of Association Executives (ASAE) Technology Committee, Brian continually strives to stay abreast of the ever-changing association community and plays an active role in the continued advancement of association technology.

 Frank S. Bruffey, III, Chief Technology Officer
Microsoft Certified Professional Developer
Frank draws on nearly a quarter of a century of experience in working with associations to lead Protech’s technology strategy and development efforts.  During his tenure at Protech, he has been driven by an objective to develop technology solutions that help make the business lives of association executives more productive.  In the past several years, he has extended that passion to developing innovative technologies that also empower associations to provide a personalized, interactive experience for their members.  Frank leads a development team that carries numerous certifications for Microsoft technologies and boasts strong expertise in SQL Studio, MOSS 2007, Visual Studio 2008, ASP.NET Framework 3.5, C#, HTML, CSS, AJAX, XML, and XSLT.  His team has actively participated in Microsoft’s Technical Adoption Program (TAP), providing early insight into Microsoft’s roadmap and ensuring that Protech is always in tune with the latest Microsoft technologies.  Frank has been instrumental in leading Protech through the continued advancement of technology, including the transition from DOS to Windows to .NET, with an unwavering commitment to user adoptability of newly released solutions.  In 2008, Frank was instrumental in helping Protech launch several new products, including SharePoint for Members, which was developed in part by one of only a handful of Microsoft SharePoint MVP’s.  Most recently, his commitment to quality development and implementation of the SCRUM development methodology led to the Certified for Microsoft Dynamics designation for Protech’s core CRM for Members application.

Kevin Bruffey, Vice President, Customer Service 
Microsoft Certified Systems Engineer
Microsoft Certified Professional for CRM and GP
Kevin joined Protech in June of 1991 as a technical support resource servicing customer’s networking, desktop and server software & hardware needs.  In 2005, Kevin created the customer service department (CustomerCare) to manage delivery of software licensing & product sales, hardware, technical & application support and professional services to Protech’s customers.  The CustomerCare initiative has proven helpful in improving both customer satisfaction and customer retention. 

Steven Janoskie, Vice President, Operations
Microsoft Certified Professional for CRM
Steve relies on a wealth of leadership experience to guide a team of PMP certified Project Managers and Microsoft Dynamics certified Solution Consultants.  In ten years with Protech, Steve has lent his expertise to a range of project roles, from project and budget management to  implementation consulting.  Today, he is responsible for driving innovation and building the expertise of his team to continually enhance the efficiency of our implementation projects.  A former business owner, Steve understands the critical importance of delivering projects for our clients according to defined objectives.  Prior to joining Protech’s team, he worked for eight years as a consultant for the National Aeronautics and Space Administration (NASA) where he was responsible for  the resource and budget management of the Crustal Dynamics Project research team.  When he’s not coaching his team at Protech, Steve puts his leadership skills to work to motivate and inspire youth as a softball coach and a referee for college and high school basketball.

Brian Sutton, Director of Information Technology

Brian is responsible for the oversight of Protech's corporate infrastructure along with providing implementation and post-live support for our clients.  In ten years at Protech, Brian has been a key player in countless implementation projects and has developed expertise in network administration and architecture, firewall, Protech Business Solutions, Active Directory, Exchange Server, SQL Server, Microsoft Dynamics CRM and ERP solutions.  Prior to joining Protech's team, Brian worked in the Workstation Support division at Group 1 Software.

Mary Ann Parks, Manager of Consulting Services
Microsoft Certified Professional for CRM and GP

Over the past seventeen years, Mary Ann has participated in more than one hundred Protech Business Solutions implementations, with roles ranging from Lead Project Manager to Lead Accounting Implementation Manager to Lead Trainer.  She now leads our expert  Consulting team and helps ensure that our customers receive unwavering, top-notch services.  Mary Ann is an accountant by trade and has prior experience as the Controller for an education association and as a staff account for a local CPA firm.