Welcome, Protech Business Solutions customers!
CustomerZone is your gateway to a wealth of resources that you can leverage to help maximize the value you receive from your Protech Business Solutions and Microsoft Dynamics applications. Use the links below to access these valuable resources, made available to you as a benefit of your annual service plan.
PROTECH CUSTOMERCARE PORTAL
CustomerCare is Protech’s online portal that enables customers to interactively manage service and support activity with Protech. Available to all customers with an active service plan, customers can log in to CustomerCare at any time to view support history, submit new cases or review and update current service incidents.
PROTECH USERS GROUP (PUG) ONLINE COMMUNITY
This vibrant online community allows PUG members to join special interest groups, publish calendars, participate in discussion boards, share documents and download User Documentation and other important information.
FUSION - PROTECH'S ANNUAL CUSTOMER CONFERENCE
Protech Fusion provides a unique opportunity to bring together our customers, team members, partners and other industry experts to explore ways that your Protech Business Solutions applications can help your organization strengthen member relationships, empower your staff and sustain long-term growth. This year's Conference was held on Thursday, May 20, 2010 at the spectacular Ronald Reagan Building & International Trade Center in Washington, DC. Find out what Protech Fusion is all about!
MICROSOFT CUSTOMERSOURCE
Microsoft CustomerSource is a password-protected site for customers using Microsoft Dynamics and related business products. Use it to search the knowledgebase, download updates, view online training and find other information resources virtually 24 hours a day.
Other helpful Microsoft Dynamics CRM links:
PROTECH U TRAINING CALENDAR
View and register for upcoming training events provided by Protech.