Associations today face unique challenges to identify opportunities for innovation, sustainability, and responsive strategies to ever-increasing member demands. Meeting these challenges in an environment of continually evolving technologies is key to the successful execution of every association’s mission.

Protech Business Solutions – comprised of CRM for Members, SharePoint for Members, Web Portal for Members and a select group of industry-leading integrated solutions - offer a complete association management system that enables you to anticipate and quickly respond to member demands and provide exceptional member service more efficiently and effectively than ever.  Built upon the Microsoft Dynamics® CRM (Customer Relationship Management) platform, Protech Business Solutions are designed to work the way you do, the way your organization does, and the way technology should work. 

WORKS THE WAY YOU DO
With a streamlined Microsoft Outlook interface, wizard-based tools, and close integration with Microsoft Office applications, Protech Business Solutions work the way your people work.  That means faster adoption by your team, a greatly reduced learning curve, and lower costs of training.

• Automate routine processes such as dues billing, committee management, meeting and event registrations and product sales, freeing you up to focus on vital member interactions rather than administrative tasks.
• Improve your efficiency by consolidating all of your important member information into a single application.  You gain a 360-degree view of all constituent data and activity, eliminating the inefficiencies and delays of using non-integrated data.
• Turn data into knowledge by creating easy to understand workflows and reports without technical support. Instead, you can create them via wizard-based tools that are easy to use and maintain.  

WORKS THE WAY YOUR ASSOCIATION DOES
Protech Business Solutions help you gain accurate business insight that enables you to make faster, smarter strategic decisions.

• Take action based on up to date insight using built-in simple queries, customizable reports and dynamic dashboards that put vital information right at your fingertips.
• Provide enhanced member value by giving your members round the clock access to benefits and empowering them to easily communicate and collaborate with your organization and each other.

WORKS THE WAY TECHNOLOGY SHOULD
Protech Business Solutions are highly flexible and provide long-term value because they’re built on industry-standard technology that's both reliable and efficient.

• Customize your solution to fit your organization’s ever-evolving needs.  Your staff can easily add or change fields, and the built-in customization tool ensures security and upgradability to future releases.
• Trust your data and improve data integrity with built-in duplicate detection and merge capabilities that ensure your data is always as clean and reliable as possible.
• Build a long-term strategy with industry-leading technology that helps your association excel today and gives you a clear roadmap for continued future success. 

Protech Business Solutions expand the Sales, Marketing, and Customer Service functionality of Microsoft Dynamics CRM to meet the specific needs of the association industry. They give you the capability to easily create and maintain a clear view of your members’ complete relationship with your organization.  With tools to enhance nearly every aspect of your service processes, Protech Business Solutions deliver a fast, flexible, and easy to use solution.

FLEXIBLE DEPLOYMENT OPTIONS - THE POWER OF CHOICE
Protech Business Solutions can be deployed on-premise or off-premise using a hosted or cloud model.  These deployment options address the key opportunities — and challenges — that determine the success or failure of any software initiative: user adoption, business fit, and total cost of ownership. The Protech Business Solutions hosted offering is built on the exact same code base as our on-premise edition, providing a choice of user interface, on-line or off-line usage, flexible solutions and deployment, and the ability to migrate from one deployment option to the other as your business needs evolve.  That's your power of choice.