Full-featured association management solutions bring new levels of member service and staff efficiency to organizations of all sizes. However, many organizations find it difficult to justify the upfront investment in such applications or lack the required in-house technical resources to maintain the system. Protech Hosting Services offer a cost-effective alternative, enabling you to take advantage of sophisticated member service tools without a significant, upfront capital investment. Your hosted solution gives you the same full suite of functionality as an on-premise deployment, but enables you to minimize your hardware infrastructure costs and eliminates the need for a dedicated IT staff.
Deploying Protech Business Solutions using Protech Hosting Services enables your organization to take advantage of bottom line savings, top of the line security, reliable technical support, and flexibility to fit your organization’s needs.
BOTTOM LINE SAVINGS
Eliminate the costly up-front investment in software licenses, servers, equipment and other hardware. Instead, we manage all of the hardware issues for you, and you pay a flat per-user fee that can be adjusted month to month depending on your business needs.
TOP OF THE LINE SECURITY
Protech Hosting Services combine the physical security of Qwest CyberCenters with electronic controls to provide the highest levels of security possible. Rest assured that expert engineers are working around the clock maintaining and enhancing your system with the most effective security features available today.
Our highly secure hosting facilities comply with SAS 70 Internal Control Standards. SAS 70 is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA) that includes detailed evaluation and testing of controls. To maintain SAS 70 compliance, the facility operations are thoroughly scrutinized on an annual basis.
RELIABLE SUPPORT AND SERVICES
Your hosted solution gives you access to an expert, dedicated technical support staff that is available 24/7 with immediate answers to your questions. Hosting Services also include:
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Guaranteed 99.96% network uptime
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20GB data storage
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Server monitoring
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Full data backup and restore
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Server and desktop anti-virus protection
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Postini Message Discovery, including mail security, anit-spam, anti-virus, and archive with 10-year retention
THE POWER OF CHOICE
Protech Business Solutions address the key opportunities — and challenges — that determine the success or failure of any software initiative: user adoption, business fit, and total cost of ownership. The Protech Business Solutions hosted offering is built on the exact same code base as our on-premise edition, providing a choice of user interface, on-line or off-line usage, flexible solutions and deployment, and the ability to migrate from one deployment option to the other as your business needs evolve.
EXPERIENCED TECHNOLOGY PARTNERS
Protech partners with Cetrom Information Technology, Inc. to deliver ASP Hosting Services for Protech Business Solutions. Cetrom provides a superior level of service and maintains a strong commitment to industry best practices. From essential phone service support and system engineering, to top-level IT consulting, Cetrom provides you with the type of personalized service and industry knowledge that can only come from experience.
The partnership between Protech and Cetrom enables us to support your association with an unrivaled depth of industry knowledge and experience, along with the utmost level of customer service. Both organizations are Microsoft Gold Certified Partners, the highest level of partnership available in the Microsoft Partner Program. So not only do you have the support and service expertise of Protech and Cetrom, but you can be confident that your technology partners are backed by one of the most powerful technology companies in the world, and can provide you with even greater services through the Microsoft Support Program.