Protech’s services are an essential part of your total solution. The services you receive can help you realize the full potential of your software investment and help you keep your organization running more smoothly. By taking advantage of Protech’s services, you’ll receive assistance from the most highly trained support engineers, trainers and consultants in the industry. They are Microsoft Certified Professionals who have extensive knowledge working with the association community.
PROJECT MANAGEMENT
Our Project Management services help ensure that your project is completed on time, on budget, and on target with your organization’s unique and specific requirements. We’ve developed our strategy for Project Management around eight proven standards developed by the Project Management Institute’s (PMI) Project Management Body of Knowledge (PMBOK): Scope, Time, Cost, Quality, Human Resources, Communications, Risk and Procurement. Learn more.
INFORMATION TECHNOLOGY SERVICES
Protech focuses on delivering reliable systems and data integrations that drive your business, reduce administration costs, and improve employee productivity and efficiency through best practices in system administration. Our goal is to develop air-tight systems that reduce the time spent on maintenance and free up valuable resources for more important business-driven projects. Learn more.
DATA MIGRATION
One of the keys to building lasting, profitable relationships lies in the information you collect and maintain about your constituents and others with whom you do business. Our expert data migration team will work with key members of your team to identify all of your existing data sources and complete the required data mapping to migrate your member information to CRM for Members, connecting your disparate data and giving you a single system of truth. Our thorough data cleansing and data validation process will ensure that you have a single, reliable and valuable database.
APPLICATION DEVELOPMENT
Protech employs world-class software design engineers, analysts and programmers who create cutting edge software solutions to fulfill your organization's - and your members' - unique needs. The skills of our development team range from simple enhancements to the creation of individualized, custom applications. Our development efforts adhere to the Scrum agile software development process, which is an interactive, incremental process for managing and controlling development work that allows us to maximize your ROI and to quickly and efficiently deliver the products you need.
CONFIGURATION
Our expert Consulting team configures your Protech Business Solutions application based on your organization’s specific requirements. The Consultant will work with each department to gather requirements and learn the intricacies of your organization. Through direct interaction with both the end-users and management personnel on the client side we analyze business processes and procedures to accomplish your goals. In addition, the Consulting Team is responsible for training and technical support throughout the project.
The team we have brought together is entirely composed of creative problem-solvers and our Consultants are adept at incorporating out-of-the-box thinking to deliver the best possible solutions to our clients. This team consists of subject matter experts in Basic Contact Management, Professional Development, Events and Exhibits, Membership, Accounting Principles, Microsoft Dynamics GP, SQL Reporting Services and Relational Database Design. We also have expertise with third-party applications such as ExactTarget, c360 solutions and EXPOCAD integrations.
There are four basic questions the Consulting Team utilizes when gathering requirements and configuring Protech Business Solutions: Is it accounting sound? Is it user friendly? Does the output achieve the desired result? And does the web integration function with this configuration? We work closely with our clients using these principles as a guideline in crafting each aspect of your database. Achieving these four principles assures a complete solution that is configured for success.
TRAINING
Whether you're just beginning to learn about Protech Business Solutions and Microsoft Dynamics, or are a seasoned veteran in need of a quick refresher, Protech and Microsoft provide a wealth of training opportunities designed to increase your knowledge and productivity. From classroom to Internet-based learning, we provide high-quality training when you need it, and how you need it. Learn more.