Member Self-Service & E-Commerce
With The Right Membership Management Software
The best association management strategy is one that puts your members in control, giving them the ability to leverage your website and online tools. Protech’s member management software and MX Online enable you to drive a better member experience and exceed the level of service they expect.
Strategic Prospective Member Processes
To drive new membership, joining your organization must be fast and intuitive, and set the tone for future member experiences. With MX Online member management software, prospective members are able to:
- Complete membership applications online
- Submit payments through secure, PCI-compliant credit card processing and authorization
- Access their profiles directly through your website
Online Membership Renewals & Dues Payments
Maintain a consistent bottom line and improve membership retention by providing members with a quick and simple payment process. Allow them to log in to their online profiles to make dues payments, renew memberships and subscriptions, and update contact information. In addition, you can take advantage of the option to automatically send renewal and payment notices.
Anytime, Anywhere Profile Updates
Quick and easy access to personal information is an important element of your member experience. With a single sign-on, your members instantly access a customized profile with role-based permissions where they’re able to:
- Edit their personal information 24/7
- Register for events
- Access and print receipts
- Manage opt-in/opt-out communication preferences
- Join other groups within the organization
- Track the status of professional development and certifications
Powerful, Searchable Member Directory
Connect people and activities across your association with sophisticated and powerful, radius-based online search capabilities for directories, committees and special interest groups. With a complete and accurate membership directory, you’ll help members connect and get the information they need, when they need it and how they want it.
Global Shopping Cart For Single POS Checkout
Offer your members a convenient and pleasant e-commerce experience with a universal shopping cart, complete view of their purchase history, the ability to print their own receipts and more.
Protech’s membership management software features a robust shopping cart with automated e-commerce functionalities that make it easy for members to register for events and for you to generate other non-dues revenue. Without the need to tend to these automated tasks, your team has more time to focus on delivering greater member value and service.
With these e-commerce functionalities, you are easily able to:
- Sell services and merchandise online
- Provide multiple pricing levels based on member type
- Offer quantity discounts and special promotions
- Automate real-time freight cost and tax calculations
- Manage multiple delivery methods
- Improve your inventory management
Give Your Members Control