Team Leadership

Brian Bruffey

Brian Bruffey

Chief Executive Officer

Brian Bruffey

Brian Bruffey

Chief Executive Officer

As CEO, Brian has helped drive the performance of Protech. His unwavering passion for excellence and market knowledge has helped Protech develop a comprehensive yet flexible and easy-to-use solution for our clients.

Brian is committed to our industry and plays a leadership role in the advancement of association technology as a Microsoft Certified 365 Professional and a member of the ASAE Industry Partner Alliance Committee.

When Brian is not busy at the office, he is spending time with his wife, their three sons, and two yellow Labs. Brian is a lifelong sports fan, an experienced team player, and a dedicated coach.

Frank Bruffey, III

Frank Bruffey, III

Chief Technology Officer

Frank Bruffey, III

Frank Bruffey, III

Chief Technology Officer

Frank is one of Protech’s founding partners and is our key leader for product vision, strategy, and innovation. A love of technology during his undergrad years expanded into helping his dad (Frank II) with his consulting practice – the roots of Protech as we now know it.

Living by the mantra, “What doesn’t kill you makes you stronger,” Frank is devoted to finding the BEST of all possible solutions, not just the easiest one. When not building innovation at work, Frank loves to ride his motorcycle, fish, and go to the beach with his wife and their three children.

Kevin Bruffey

Kevin Bruffey

President

Kevin Bruffey

Kevin Bruffey

President

Kevin’s passion is to transform customers into advocates. He is devoted to helping our customers maximize the value of their investment with Protech. He has been instrumental in driving systems and process improvements to more effectively deliver client solutions.

Kevin is a Microsoft Certified Systems Engineer and a Microsoft Certified Professional for Microsoft Dynamics 365. His passion for technology was fueled by growing up in an IT family. He went on to study business management at Towson University before joining the Protech team.

When Kevin is not building client relationships, he is spending time with his wife, three children, and, of course, the family dog, Dewey.

John Bjorn

John Bjorn

Chief Revenue Officer

John Bjorn

John Bjorn

Chief Revenue Officer

With over 20 years of experience in executive leadership positions directing multi-channel sales and distribution strategies for consumer products in fortune 500 companies and early stage companies, John brings extensive strategic insights to Protech. His expertise will continue to solidify Protech’s position in the industry as the gold standard in AMS technology and customer support services.

Prior to Protech, John was the Vice President of Sales and Operations for M-Edge Accessories. He has also held a number of C-level positions with Anne Arundel Broadband, LLC; Vericom Technologies and eLink Communications.

A recipient of the JD Powers Award for Service Excellence and an alumnus of Ohio Wesleyan University, John now resides in Maryland with his wife, Laura, with whom he has three daughters. When not working, John spends time in the yard, playing golf, or with his family and their two junkyard dogs, Missy and Wally.

Steve Janoskie

Steve Janoskie

Vice President, Operations

Steve Janoskie

Steve Janoskie

Vice President, Operations

Steve guides Protech’s team of certified Project Management Professionals (PMP) and Microsoft Dynamics Certified Solution Consultants. He’s been with Protech for close to two decades and has made an impact on many areas of the organization.

Today, Steve is responsible for driving innovation in delivery of Protech’s AMS solution. He works continuously with the management team to set and deliver the strategic direction of the organization and design strong policies and processes that ensure effective customer implementations. He is also a Microsoft Certified Professional for 365.

When he’s not working with clients or our world-class implementation team, he enjoys spending time with his family, refereeing basketball or watching Alabama Crimson Tide football.

Terry Brown

Terry Brown

Vice President, Project Services

Terry Brown

Terry Brown

Vice President, Project Services

As the Vice President of Project Services, Terry serves as a trusted adviser by overseeing Protech’s professional services project teams. With over 10 years of direct association leadership experience as both a board-level volunteer and staff executive, he understands what it takes to help non-profits provide exceptional experiences to their members.

Terry holds a B.S. in Business Administration and a Master’s degree in Advanced Information Technology and uses those skills to help Protech’s clients optimize their systems for maximum return on investment.

In his free time, Terry enjoys traveling with his wife and three children. He also appreciates locally grown hot peppers and Maryland seafood.

Brian Sutton

Brian Sutton

Vice President, Information Technology

Brian Sutton

Brian Sutton

Vice President, Information Technology

As Vice President of Information Technology, Brian is responsible for overseeing the Protech corporate infrastructure as well as all aspects of managing the technical components of customer implementation and support.

He holds a Bachelor of Science degree in biology with a minor in chemistry from Virginia Tech. He set out to be a doctor, but after he met the Bruffey family, he decided instead to become a “doctor” of IT instead. He holds certifications in Microsoft Dynamics 365 Installation and Deployment, Microsoft Solomon installation and Configuration, MSCE, MCP, and A+.

Matt Bruffey

Matt Bruffey

Vice President, Customer Care

Matt Bruffey

Matt Bruffey

Vice President, Customer Care

As VP of Customer Care, Matt is responsible for ensuring Protech’s customers receive the highest level of assistance while utilizing Protech’s application suite.

Effectively addressing customers’ needs is something Matt learned from his father, Frank Bruffey, Jr., early on in his career at Protech. Combining this knowledge with his experiences as a Solutions Consultant and Project Manager at Protech led to Matt collaborating with his brother, Kevin Bruffey, to form Protech’s customer care department in 2005.

Rob Roberts

Rob Roberts

Vice President, Sales

Rob Roberts

Rob Roberts

Vice President, Sales

At his core, Rob thrives on building relationships, so he was the ideal person to be responsible for growing new customer additions to the Protech family. Rob has been with Protech for nearly 30 years now, and, over that time, he has developed a deep and thorough understanding of membership-based organizations.

Rob leads the Protech sales team and is particularly gifted at customizing the Protech solution based on individual customer requirements.

When not at the office, Rob will be at home (or beach) with his wife, their kids, and, of course, the dog, Biscuit, and cats, Bumper and Skippy.

Mary Ann Roberts

Mary Ann Roberts

Principal Consultant

Mary Ann Roberts

Mary Ann Roberts

Principal Consultant

Mary Ann leads Protech’s expert Consulting Team and is devoted to providing Protech customers with unwavering, top-notch professional services.

Mary Ann graduated from University of Maryland with an accounting degree and put that to good use as the controller for an education association and as a staff accountant for a local CPA firm.

When she is not working with her customers, you will find Mary Ann exploring the great outdoors, anywhere there is music or spending time with her three kids.

Liz Palm

Liz Palm

Marketing Director

Liz Palm

Liz Palm

Marketing Director

Liz has nearly two decades of experience successfully developing and implementing public relations and marketing campaigns for a variety B2B, technology and consumer companies.

John King

John King

Director of Customer Partnerships

John King

John King

Director of Customer Partnerships

As the Director of Customer Partnerships, John is focused on building effective relationships through proactive and strategic planning with our customers. This ensures alignment among teams and enables positive outcomes using Protech’s products and services.

With over 30 years of experience in the association software industry, John has held many roles including CIO and Executive Team member for a large professional association and Consulting Director and technical consultant for leading association management and consulting companies.

John’s experience on both the for-profit and non-profit sides of the business provides a customer-focused perspective to the challenges our customers face.